We want you to love your WoodStampArt purchase. Since our products are handcrafted, we understand that expectations may sometimes differ from reality. Please read our return and refund guidelines below.
Returns Within 14 Days
Eligibility
- Returns accepted within 14 days of delivery
- Item must be unused, in original packaging, and in the same condition as received
- Photo/video proof required for all return requests
Non-Returnable Items
- Custom or personalized orders
- Items damaged due to misuse or improper handling by the customer
- Items without original packaging
- Natural wood variations (grain, color, minor size differences) are not defects
Important Notes for Returns
- Return shipping costs are the customer's responsibility
- We recommend using a trackable shipping method for returns
- For orders outside the USA, customs duties and import taxes paid on delivery are non-refundable. Contact your local customs authority about reimbursement
- Items must clear customs before we can process the return
Refund Process
- Refund processed within 7-10 business days after receiving the returned item
- Refund in the original currency of payment
- International shipping charges are non-refundable
- Exchange rate differences between purchase and refund dates are not covered
Damaged During Shipping
If your item arrives damaged due to international transit, contact us within 48 hours of delivery with photos of the damage and packaging. We will offer a full refund or replacement (including shipping costs).
How to Initiate a Return
- Email us at support@woodstampart.com with your order number and reason for return
- Include clear photos of the item (and damage, if applicable)
- Wait for our return authorization and shipping instructions
- Ship the item back in its original packaging
- Share the return tracking number with us
Do not send returns without prior authorization. Unauthorized returns may be refused.
Cancellations
- Orders can be cancelled within 24 hours of placing for a full refund
- Once shipped, cancellation is not possible · you may return after delivery
- Custom orders cannot be cancelled once production has begun
Contact Us
WoodStampArt
Email: support@woodstampart.com
Phone: +91 93510 23334
F-2, B-16, Shri RadhaKrishna Dham Apartment, Ganesh Marg, Ajmer Road, Narayan Vihar, Jaipur, Rajasthan 302020
