Privacy Policy

1. Who We Are

WoodStampArt ("we", "us", "our") is a handcrafted wooden art and craft business based in Jaipur, Rajasthan, India. We operate the website woodstampart.com and sell handcrafted wooden blocks, wall art, kitchenware, and decorative items to customers in India and internationally.

Contact: support@woodstampart.com | +91 93510 23334

2. Information We Collect

Personal Information you provide:

• Name, email address, phone number (during registration or checkout)
• Shipping and billing addresses
• Payment information (processed securely by Stripe/PayPal · we never store card details)
• Order history and preferences
• Messages sent via contact forms

Information collected automatically:

• IP address (used for currency detection and fraud prevention)
• Browser type, device information, operating system
• Pages visited, time spent, referral source
• Cookies and similar tracking technologies

3. How We Use Your Information

• Process and fulfill your orders, including international shipping
• Send order confirmations, shipping updates, and delivery notifications
• Detect your location for automatic currency conversion
• Prevent fraud and secure transactions
• Respond to your inquiries and provide customer support
• Send promotional emails (only with your consent; you can unsubscribe anytime)
• Improve our website, products, and services
• Comply with legal obligations including tax and export regulations

4. Legal Basis for Processing (GDPR)

For customers in the European Economic Area (EEA), UK, and other GDPR-applicable regions, we process your data based on:

• Contract performance: Processing necessary to fulfill your orders
• Legitimate interest: Fraud prevention, analytics, improving our services
• Consent: Marketing emails and non-essential cookies
• Legal obligation: Tax records, export documentation

5. Your Rights

GDPR Rights (EEA/UK residents):

• Right to access your personal data
• Right to rectification (correct inaccurate data)
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

CCPA Rights (California residents):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your rights

To exercise any of these rights, email us at support@woodstampart.com. We will respond within 30 days.

6. Cookies

We use essential cookies for site functionality (authentication, cart, currency preference). We use analytics cookies to understand how visitors use our site. You can manage cookie preferences in your browser settings.

7. Data Sharing

We share your data only with:

• Payment processors: Stripe, PayPal (for secure payment processing)
• Shipping partners: For order delivery (name, address, phone)
• Email service: For transactional emails (order confirmations, OTPs)
• Legal authorities: When required by law or to protect our rights

We never sell your personal data to third parties.

8. International Data Transfers

As an India-based business serving international customers, your data may be processed in India. For EEA/UK customers, we ensure appropriate safeguards are in place as required by GDPR for cross-border data transfers.

9. Data Retention

We retain your personal data for as long as your account is active or as needed to fulfill orders. Order records are kept for 7 years for tax and legal compliance. You can request deletion of your account and personal data at any time.

10. Data Security

We protect your data using industry-standard encryption (TLS/SSL), secure payment processing, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure.

11. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal data from children. If you believe a child has provided us personal data, please contact us immediately.

12. Changes to This Policy

We may update this policy from time to time. Significant changes will be communicated via email or website notice. Continued use of our services after changes constitutes acceptance.

13. Contact Us

For privacy-related inquiries or to exercise your data rights:

WoodStampArt
Email: support@woodstampart.com
Phone: +91 93510 23334
Address: Jaipur, Rajasthan, India